International Standards

in Quality Assurance and Occupational Health and Safety

Quality Assurance (ISO 9001:2015) and Occupational Health and Safety Management Certification (ISO 45001:2018)

We are proud to say that our approach to Quality and Safety continues to be officially recognised and that Sheldon College is the only educational institution in Australia to be certified to the International Standards in Quality Assurance (ISO 9001: 2015) and Occupational Health and Safety (ISO 45001:2018).

Sheldon College's Quality Management System is a formalised system that documents processes, procedures, and responsibilities for achieving quality policies and objectives. It has four main components: quality planning, quality assurance, quality control and quality improvement and is focused not only on product and service quality but also on the means to achieve it. Our Quality Management System helps coordinate and direct our College’s activities to meet customer and regulatory requirements and improve our effectiveness and efficiency on a continuous basis.

At Sheldon College, we have a responsibility to provide a safe environment for all students, staff and visitors while undertaking College activities both on-campus and off-campus. The purpose of our OHS Management System is to systematically reduce the possibility of accidents, illness, injuries or fatalities in the workplace by ensuring that hazards in the workplace are eliminated or controlled in a systematic manner.

ISO 45001:2018 provides requirements for an effective occupational health and safety (OH&S) management system. It is process-based and considers risks and opportunities (in common with the other major ISO standards). This system will assist in employee wellness and wellbeing, reducing injuries and accidents in our workplace, as well as continually improving the OH&S performance of our business.

As an ISO 45001:2018 certified business, we will be able to:

  • Proactively identify and address potential hazards in our workplace – making it safer for all staff and students;
  • Minimise the risk of accidents and incidents as a result of the continual analysis and improvement of the OH&S system;
  • Reduce costs of accidents and incidents in the workplace;
  • Reduce the cost of insurance premiums;
  • Reduce employee turnover and absence.

Providing Feedback

As a part of our commitment to continuous improvement, we value your time in sharing your experience with our College. Our College was founded on the principles of Love, Laughter and Learning, and we are just as committed to these principles today as we were twenty years ago.

We have implemented a feedback process and offer you a number of pathways for providing your feedback. You may share your experience with us in person at the College, over the phone, or electronically via email. If you do have feedback please first consider communicating this with us so that we can quality manage the process and use it to improve our service for all current and future students and staff.  For more information, download our complaints policy.

Workplace Gender Equality

Sheldon College has submitted its Workplace Gender Equality Agency (WGEA) Report for 2022.  The report collates all employment data and categorises employees to allow the WGEA to ensure businesses are compliant with gender equity requirements as set out by the Australian Government.  The public data includes all non-confidential data provided in each component of the report.

This data is reported in the following reports:

For further information regarding the reports, please email [email protected] or [email protected].

Child Protection

Sheldon College prides itself on creating and maintaining a safe and supportive environment for all members of the community. The wellbeing of all students is paramount and taken into consideration across all aspects of College life.

To comply with legislative requirements in Child Protection, Sheldon College has a Child Protection Policy and a Child Risk Management Strategy to assist staff in the identification and reporting of harm. Any disclosure or suspicion of harm must be acted on.

For further information, please email [email protected].